Online shopping, kerbside pickup and self-checkout aisles have made it quicker and easier than ever for Americans to buy the things they need. That’s a huge problem for the candy and chocolate industries, which have made billions over the years off waits at the register – and customers’ last-minute impulse buys.
Those lost “instant consumable” sales, combined with “a more competitive snacking environment”, helped slow Hershey Co sales last year below expectations, the sweets company said last week.
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