American Airlines initially refused to refund the ticket of a girl who passed away last fall. (Reuters)
The Cantrell family of St. Charles, Illinois looked forward to their annual beach trip in North Carolina.
But last fall, their plans changed after the death of 9-year-old Madison “Scout” Cantrell who suffered a sudden asthma attack.
Scout’s mother, Felicity Cantrell, said that even though they had their travel booked, including airline tickets, the family decided to change their plans after daughter Katie, 13, decided it would be too painful to go on a vacation without her beloved sister.
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