Last month Gartner announced that they will stop utilizing the term Enterprise Content Management – ECM, which was in existence since last more than 17 years now. Instead, they would now use Content Services – CS. As such on second thoughts, ECM is less about technology, and more of a strategy. Fortunately or unfortunately, people looking out to implement their first solution looked for document management in the first instance, followed with Enterprise content management and content services at the third place, as suggested by Google Trends. The trends say that Document Management has been more popular than Enterprise Content Management. Google Trends also suggest that Enterprise Content Management and Records Management have been half as popular as Document Management, since 2004.
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