How an IT support certificate transforms careers — blog.google

Yvonne, from Vallejo, CA, has never been one to shy away from a challenge. She’s been through 23 surgeries and a permanent tracheostomy, home-schooled two sons with learning disabilities, and put five children through college. But after her kids all graduated, she faced another challenge: what to do next.  She had always valued the importance of technology, so that seemed like a good place to start. On a recommendation from one of her sons, Yvonne enrolled in the IT Support Professional Certificate program, and quickly completed it. With the certificate in hand and a newfound confidence, she landed a product engineering job with a driverless car company. The company was especially impressed with her skills in debugging, networking, and monitoring operating systems through remote virtualization tests—all skills she learned with the certificate. Once again Yvonne has risen to the challenge, but we’re sure that’s not a surprise to anyone.

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