Salesforce Ties Together Different Platforms With New Performance Edition — techcrunch.com

Salesforce.com has pulled together several of its platforms to create what it calls the Performance Edition. The new service will combine the company’s Sales Cloud, Service Cloud and Salesforce Platform with Data.com, Work.com and its new identity service. Other services that are part of the package include its web-chat platform for connecting customers with customer service help and a knowledge engine for accessing articles and information.

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